Privacy Policy

1. Introduction

Welcome to UptimeSentry. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, telephone numbers
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website and services
• Monitoring Data: URLs, endpoints, and services you configure for monitoring

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our uptime monitoring services
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information to improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To provide AI-powered automated issue resolution (for paid plans)

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use industry-standard encryption for data transmission and storage. All monitoring data is encrypted both in transit and at rest.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Monitoring data is retained according to your subscription plan (typically 30-90 days of historical data).

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

8. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: mail@uptime-sentry.com